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We're known for going to extra mile to make sure our customers get a roof they're happy with, that will last them as long as possible, at a price they're comfortable with.
See what our clients have to say below and get in touch with us for a free estimate.

Premier Roofing
4.9
Based on 157 reviews
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Sarah PotterSarah Potter
20:01 22 Jun 24
I have hired them to do two roofs. One a commercial and one home property. The commercial roof came out very nice. I was not impressed with the cleanup or the workers using the bathroom in the bushes. However overall the roof looks very nice. When I hired them to do my house, there were issues. they said it needed additional plywood and we were quoted 500, I gave the okay and we were then billed 5000. Next we were told that at the top of the roof where there is a bulge, once heated during summer it would lay flat. We have had record highs for weeks now and it's still bulging. The last straw is there was significant water damage to the side of the house they never told us about. There was no way they didn't see it and never told us. I assume they just put plywood over it. Lastly I asked them to go do a quote for our grandma which was supposed to include a discount because this would be the 3rd roof I was hiring them to do. After getting quotes from 2 other places, we were disappointed with Premiers quote. Just don't bother offering a discount if you don't want to give one. Not impressed at all. Going with another company and have serious regrets over hiring them for our roof.
Laurel JLaurel J
01:01 22 Jun 24
I ended up using a different company. With an active leak in my roof (in Norwich) I reached out to Premier knowing them to be a local business. We set up an appointment but the day of I got a text asking to do a remote viewing with an in person follow up the next week. I reluctantly agreed.What I got was a text 3 days later asking me to confirm the satellite images were of the correct house. Meanwhile....roof actively leaking. I confirmed accuracy of the pictures and a few hours later got a quote that stated deteriorated wood and roofing accessories not included and a "call me with questions" text but no plan to reschedule coming to see it in person. The flippant salesman didn't leave me feeling confident in the company or the work they'd be doing.On the other hand, Erie Home came from Syracuse the day after I called them, gave me quotes INCLUDING all of the anticipated deteriorated wood, and roofing accessories, solidified financing and scheduled my installation at my dining room table. The estimate was larger but ACCURATE. I wasnt afraid I'd have half my roof torn off only to find out the additional bill for wood and accessories was unmanageable. My roof was completed very quickly after!@SP
Paul IgnatowskiPaul Ignatowski
15:57 14 Jun 24
Premier roofing did a awesome job from start to finish. Kai nailed the estimate, made me feel confident Meghan responded to all of our calls, questions promptly, and professionally. Was amazed how fast they completed the job and how awesome our new roof looks. I was not able to be there for the roof installation because of my work schedule so I was a little worried, all those worries went away when I got home that evening and the crew was working diligently and professionally and they even worked into the dark to clean up yard. Neighbors commented on what nice job they were doing. I will recommend Premier roofing to everyone I know that needs a roof. Great service great price!!! Thanks Premier
Nicole HammonNicole Hammon
16:11 12 Jun 24
From start to finish they did a beautiful job! Their estimate representative Kai was extremely friendly, knowledgeable, and honest. We were lucky enough that with only one layer of shingles on our roof we did not need an entire tear off but the roof did need to be completely repaired. They were honest at the shingles that we had on hand were good and could be used for the job. Between the estimate and the actual roof repair was less than a week and the actual repair only took one day! The job looks beautiful and I have peace of mind that during the next big storm I roof will not leak! It was also such a great relief that they offer financing for us that cannot afford a repair so big out of pocket. Their office representative Megan was also so very friendly and helpful throughout the whole process! I'm very happy that we went with premier roofing!
Martha DrewMartha Drew
11:17 09 Jun 24
We would recommend Premier Roofing to anyone, and especially Adil, who steered us in the right direction on our project. His honesty and integrity were obvious to us and everything he told us turned out to be true. The whole crew worked together as professionals. They worked on my 200 year old house as if it was a swiss watch, everything to perfection. We were amazed that they called on a Friday afternoon (holiday weekend) and the roof was completely finished Sunday night. Also, Megan and Audrey were most helpful with the details. We are 100% satisfied.
Joanne RomeroJoanne Romero
02:00 31 May 24
I found Premier Roofing to be a very sophisticated, well oiled running machine. Everyone from the initial sales person who conducted the first on site visit to the construction crew, and to management were incredibly friendly and responsive to all my questions and concerns. They even provided aerial footage of the new roof construction and completion for us. These days it is hard to find such quality workmanship as that provided by Premier. Thank you Premier Roofing, and a special thanks to Ethan for working out the snow shields question for us!
Ryan HaleyRyan Haley
12:04 30 May 24
I highly recommend Premier; they do outstanding work. We had a multi-component job: 3 layers of old roofing to tear off, decommissioned chimney stack to drop, and the need for new gutters. Premier was able to make all that happen and the job was completed quickly, cleanly, and professionally. The new roof looks amazing. I'd especially like to thank Adil who worked with us to keep things within our budget, explained everything clearly, and was always available when we had questions. Thank you Premier!
Patti OlmsteadPatti Olmstead
23:53 18 May 24
Premier met every expectation, plus they went beyond with no additional charges, all in one day, leaving everything spotless. I couldn't be more impressed.
Saqib KamiliSaqib Kamili
16:38 16 May 24
Rick OzerRick Ozer
16:27 16 May 24
Rosanne MonroeRosanne Monroe
20:20 15 May 24
Adam, the Carpenter, was very skilled in his profession as he finished the interior work framing the skylights. Adam's communication with us was very timely and succinct. He was very professional and courteous and the job was completed in less time than we expected. I was not here when the roofers were working on the project but my husband would state that they were very professional, efficient and hardworking.
James Patrick CummingsJames Patrick Cummings
10:37 11 May 24
Premier roofing is an excellent company. My experience with them was definitely 5-star. Very professional, on-time, reliable, and reasonably priced. They also back their work, as I had a piece of skylight flashing come loose nearly a year after Premier installed a metal roof on my house, and they sent a roof technician within a week to make the repair.The repair technician Adam, very polite, respectful, very professional, and very efficient.Thanks Adam, and Premier Roofing!James Patrick
Adil ZamanAdil Zaman
01:42 09 May 24
George DeKornfeldGeorge DeKornfeld
21:11 03 May 24
Premier was recommended to me by a friend and neighbor so after some serious storm damage, I gave them a shout. Their rep, Adil Z. came out to take a look-see and to provide me with an estimate. Adil is extremely professional, extremely knowledgeable, and an all-around nice guy. I opted to switch from shingle to a Hunter Green metal roof, after Adil went through the pros and cons for both roof types. On May 1st, 2024, I received a phone call from Premier asking if it was OK for them to start the project on the 2nd to which I readily agreed, the materials having already been delivered a few days prior. I agreed, and at 7:30 in the morning, an army of workers arrived, and these guys are the "Energizer Bunnies" of the roofing world. I got exhausted just by watching them do their thing, which included stripping several layers of shingles and replacing some of the plywood support structure! They worked right into dusk and voila, the project was completed. The roof looks fabulous, and the grounds were cleaned spotless (better than before they started lol) I rarely do this, but I called Adil to compliment the company on their work ethic and results. Next, they will be replacing my gutters, and I won't even bother to shop around (why mess with success?). Clearly, I can't say enough good things about Premier Roofing and recommend them without a hint of reservation. And just for the record, this review is neither solicited nor compensated to me in any shape or form. 5 Stars (more like 100) and A+++++++!
Treezy GeezyTreezy Geezy
12:09 26 Apr 24
They did my mother's roof a year and a half ago. she is ALREADY having leaks.. I would stay away from this company with with everything you have. thankfully it has currently been fixed by another company. Just wanted people to be aware.
Rob ARob A
11:13 27 Mar 24
Absolute pleasure dealing with Premier roofing. Right from the start, returning phone calls and dealing with any issues that came up. They always did the right thing. They took extra steps to make sure our roof got put on in February. (Clearing snow days before)As far as workmanship they roof came out beautifully. They were done in a few days.Even down to the last day they came through and cleaned up. Job site was spotless when they left.Being in the building trades myself I have high expectations. They paid attention to detail and the end result shows how much they care.Thank you to Premier Roofing.
Stefan CzapskyStefan Czapsky
21:05 23 Feb 24
I am 100% satisfied with my Premier Roofing experience. My 3 story 140 year old barn needed substantial rafter and purlin repair in addition to a metal roof replacement. The work was done meticulously, keeping the interior Post and Beam construction intact. The exterior Panel - Loc Plus 26 gauge metal roof is beautiful and completely boasts the look of a classic Upstate NY Barn. I plan to use Premiere for future projects.
Amy & josh MowerAmy & josh Mower
02:59 17 Feb 24
They not only cleaned up every night, they even made sure all nails and screws were picked up. They picked up all the trash, even after it was done, they did the same thing.
Carmen RodriguezCarmen Rodriguez
16:29 31 Jan 24
Well I have to say I would highly recommend getting your roof done by Premier as the crews are very knowledgeable and professional in their work. Any issues or concerns I had were addressed and taken care of to my satisfaction. The roof was also done in a very timely manner and very happy with it!! And a Great big Thank you to Alex 😊
Safa SSafa S
14:31 28 Jan 24
For my surprise the whole project turned out to be awesome…!!! IAM LOVING IT..!! One stop solution for all your roofing needs ..!! Highly recommend them..!!
Sreenag KunaSreenag Kuna
08:10 28 Jan 24
"I've used 'Premier Roofing for both repairs and a full roof replacement. The team is highly professional, transparent, and the quality of their work is outstanding. They took the time to explain the process, provided a detailed estimate, and completed the job on time. I highly recommend Premier Roofing for any roofing needs!"
Scott BarkleyScott Barkley
20:00 30 Nov 23
It was a pleasure working with everyone I was in contact with at Premier Roofing from start to finish. Everyone was extremely professional, took the time to answer my questions, and completed the roof in the time frame promised. I highly recommend using them for any roofing needs you may have.
Jake RhodesJake Rhodes
21:08 12 Nov 23
We hired Premier Roofing to replace the roof on the extension of our house as well as replace the flashing on two sections of the chimney.The problems began when the subcontractors used by Premier Roofing reversed into our garage, causing significant damage to the siding. At no point during the day did they inform us of this despite the fact I was at home that day. They then attempted to patch the damage without our consent.We only knew of this because my wife arrived home and saw the damage done. We called Premier Roofing who accepted fault and said they'd send Adam out to check the damage.We were also unhappy with the job the subcontractors had done with the flashing as we believe it looked shoddy and unprofessional. The brick work was cut in too far, the flashing was poorly cut, there was silicone smeared over the chimney stack, the silicone around the flashing had visible gaps in it and there are areas of the white flashing where red brick dust had been siliconed over – causing it to look dirty.Adam arrived and told us the flashing looked fine to him (look at the pictures in this review to judge for yourself) but we could talk to the main office if we insisted on getting it replaced. The repair work to the outside of the garage looked okay to us so we agreed to let it slide.Premier Roofing agreed to replace the flashing and said they'd send Adam out to replace it the following week. A day before he was due to replace the flashing, Premier Roofing called and said he was “out of town”. Rather than send anyone else out to replace the flashing, they offered us $150 to forget about it. We said we'd think about it but weren't happy with the outcome.The next morning I also discovered that a beam that holds the garage door had cracked. This beam was in line with where the subcontractor's van had crashed into the garage. At that point we asked Premier Roofing for their insurance details so we could file a claim for repairs to the garage.As it turned out, the subcontractor didn't have commercial vehicle insurance at all so we were unable to file a claim against them. So we had to call Premier Roofing again and ask for them to cover the damage to the garage and replace the flashing as $150 wasn't going to cut it.We received a quote from another roofing company and sent it over. Premier Roofing eventually sent a contract to us that agreed to pay this amount but only if we signed a non-disclosure clause (specifically mentioning negative online reviews) and waived them of all liability. We didn't think it was fair that we should have our silence bought merely for the value of the damage caused and the poor work that needed to be replaced so we refused.We informed them that we'd take them to small claim's court unless they paid for the damages without the non-disclosure clause and liability waiver attached.Rick Ozer, the owner of Premier Roofing, then sent us an email that explained the subcontractor had made a mistake and that's what liability insurance was for. When we wrote back that his subcontractor didn't have the proper insurance and that was a major part of the problem we didn't get another response – although they did finally deduct the damages from our final bill.The entire ordeal took months to deal with and we don't feel like Premier Roofing dealt with it in a professional manner. We had other issues with them and their subcontractor during this process but there's not enough space to mention them all here.We can't recommend Premier Roofing after our experience with them and hope to never have to deal with them again.
Patrick WestPatrick West
19:10 07 Nov 23
Premier Roofing is fast, efficient, and professional. Got a quote in one day. The roof was completed just about 3 weeks after the quote. I am quite happy with the results. It looks great! The installation crew was on-time and fast. They were in and out in one day. Everything was cleaned up nicely. A very good crew. Special thanks to Mo for the fast and professional quote.
JenJen
20:20 06 Nov 23
Extremely professional , well priced and excellent clean up .
Spencer BergenSpencer Bergen
19:59 19 Oct 23
Premier was able to install my roof in less than a day and a half, and all at a reasonable and competitive price. I was also able to work with the contractor on site to install a skylight to my dimensions. Happy with my experience.
Theresa SullivanTheresa Sullivan
13:00 06 Oct 23
Quite frankly, I am in awe over my experience with Premier Roofing & Remodeling. The speed, efficiency and quality of work is truly exceptional.The thought of replacing a roof made me nervous but Kevin Green and Audrey Terry were super helpful and patient. The crew was fast, systematic and skillful.Truly wonderful experience !
Oliver NewcombOliver Newcomb
18:28 25 Sep 23
This entire experience was so easy and fast. Everyone from the desk workers to the foreman were super nice. The roofers were super fast and I never once saw them slaking off. Turns out my roof had A LOT of dry rot but replacing all the plywood and boards barely slowed them down.
Keith HockenbeckKeith Hockenbeck
18:22 07 Aug 23
From initial phone call to finished product, a great experience. Very professional operation and responsive communications. A customized quote in a binder produced on-site in his truck by the estimator (Kevin)? Who does that?!? A mailed thank you card for the order? Who does that?!? Premier did both BTW.I am *very* happy with the price, quality of material, and work crew. They did the whole job on my barn in one day; cleaned up afterward and wouldn't even know they were there (except for my beautiful new roof). If you appreciate working with a first-class operation, this is the outfit to call. Exceeded my expectations.
Dennis StewartDennis Stewart
17:54 31 Jul 23
Everything was quick and seamless from start to finish. Always kept in contact throughout the entire process. Always able to talk to someone when I had questions about anything. Everyone was extremely professional, pleasant and helpful. They have tons of options, but we never felt pressured or pushed into anything we didn’t want or need. Roof was done in a day once the materials were delivered. Very happy we chose them over another company/person to do the job.
Rita BrucknerRita Bruckner
15:47 31 Jul 23
These people are awesome. Most respectful crew. And Meghan and Mo from Preimer Roofing are the best. Very helpful and also kept me in the loop all way. Would definitely recommend them to anyone needing a new roof. I tickled pink with my job. Can’t wait to get the round part done. Thank you both and the crew. Job well done
Martin KilmerMartin Kilmer
15:19 28 Jul 23
The new roof looks incredible. The crew (8 of them) were very professional and meticulous while installing and cleaning up after the job. I would recommend they to anyone.
Leslie HymanLeslie Hyman
15:03 28 Jul 23
After 6 estimates and study of the product and ability to handle my Structures needs, the choice was easy. Kevin's evaluation of the roof, attic, garage, overhangs and an estimate that was clear.The drone footage was a great assist. The Village Code Office made it clear no roof over allowed.The trepidations of metal are gone. Great look and product.The crew was exceptional and addressed concerns with great professionalism from clean up thru special need.The communications with Meghan and the Office staff greatly assisted in color and product selection.
Susan KenyonSusan Kenyon
11:54 07 Jul 23
This crew did an amazing job on our roof replacement. They showed up early, worked hard, and completed the job in 2 days. The whole crew was friendly, and respectful. They did a great job with the clean-up and didn't leave anything behind. Our roof looks great. Highly recommended.
Anita HarperAnita Harper
13:21 06 Jul 23
Very professional in all aspects from making the appointment for the representative to come see me,checked the roof out. Measured, explained everything to me. ,Set up the time for installation, the guys were right on time,set up tools and went right to work, did a beautiful job. When finished they picked of everything, never k own they had been here except for my new beautiful ,Hunter Green metal roof.Have gotten lots of compliments and always tell them Premier Roofing did the job.amd if you need a a new roof they are the ones to call. I sent 2 customers to you after after my roof was done.. Thank you for a wonderful job.
Shneur GopinShneur Gopin
20:39 12 Jun 23
We had a Terrible experiance with premier.Our Brand new roof and skylights are leaking.We reached out to the manufacturer and contrary to what premier advertises they are not certified installers, which means manufacturer will not warrenty their workmanship.this is in adition to huge damages incurred during instalation.they left the buidling uncovered throughout a series of strong rainstorms leaving our property completly unprotected.All in all a terrible experiance.Would not recomend
Alley WhiteAlley White
23:20 04 Jun 23
I am typing this for my mother who got her roof replaced. The team was very cooperative, nice, respectful and professional through the whole process. It was done quickly with great clean up. Even did some roof repair were needed. Would recommend them to anyone. They also replaced fallen siding from a storm. Gave detailed quotes with pictures and explanations.
Don WilliamsDon Williams
14:58 29 Apr 23
I've got to say they did a great job. They tore off two layers of shingles and replaced several sheets of plywood and installed new shingles. To say they were fast and thorough would be an understatement. They did all of this in one day and the roof looks great. I would definitely recommend Premier roofing to anyone looking for a new roof.
Gray StormGray Storm
19:06 13 Apr 23
This was the 1st time I need to have a roof installed so I wasn't sure what to expect. I called around to several places and most of them couldn't even come look at my roof to give an estimate for months and I had a leak so I needed it done quickly. From the time I called to schedule an appointment for an estimate and spoke with Moe until the roof was finished was nothing but complete professionalism! I am very impressed with how quickly they were able to come out and replace my house roof. It only took them 1 day to replace my house roof and my garage roof! Both look great and now I don't have to worry about it for another 50 years! 🙂 I highly recommend Premier roofing! Cheryl
claire swisloskyclaire swislosky
15:54 15 Nov 22
I would like to thank Rick and his crew for during such a great job. They installed the roof in one day. They were very professional. They cleaned up after themselves and left nothing behind. Thank you again for such a good experience!
Candace RuddCandace Rudd
16:13 05 Nov 22
Responsiveness was impressive. Was hoping for getting on the list for spring. The whole process was complete with appointments setting, estimate , product delivery and completion within5 weeks. Locally owned, efficient and neat. The professional crew showed up and worked the full day on a Saturday to complete the job. So many of this things sound basic and simple but not many contractors deliver this type of service. My roof looks great and I highly recommend Premier roofing
Ruth FairbrotherRuth Fairbrother
11:55 10 Oct 22
Best company I have ever worked with. Stellar customer service; stellar job by the crew. Very fast and efficient! We had a full tear off and roof replacement done and they were amazing through the whole process.
Mark GuardinoMark Guardino
11:09 22 Sep 22
Very satisfied with Premier Roofing from the initial estimate through the final installation. Met with one of the partners who was extremely professional and honest who took the time to go over a few options for me. I decided to opt for a full removal of the existing roof shingles and installation of new asphalt shingles. We also had 4 skylights installed to replace older ones. The job was done in one day by the crew who was supervised by Juan. He was the consumate professional and so very well mannered throughout the project and kept everything moving along. I highly recommend this company to anyone looking for roofing services. Ask for Juan if he is available. He is a gem and will ensure your job is done the way you want it.
Matthew GloverMatthew Glover
00:41 19 Aug 22
This is an excellent roofing company. We’re very pleased with the roof re: quality, value and service. The staff — especially Paulena — was professional and friendly. Everyone — the supply deliverer, the rep who gave the estimate, the crew chief, the crew — got the job done easily. All the details — from confirming the color choice to the clean up after — were done seamlessly. Was simply great work! Thank you.
Peg FullerPeg Fuller
21:31 13 Aug 22
We had a metal roof installed. The crew did a fantastic job. It was so hot out, but they kept on working. We are very happy with how the roof looks. Juan answered any questions we had. I am just waiting on pictures from Juan that he took from above.
Jesse KnappJesse Knapp
10:20 04 Aug 22
Juan and a crew of 7 showed up at 8:15 on a Saturday. They did the whole roof in 1 day. Stripped shingles, removed fiberglass panels from the deck, and replaced 70 sheets of plywood. They installed the new shingles on the house and metal on the deck. At 8:30 that night we had a new roof and a dumpster full of debris. Excellent job and faster than I could have guessed. Call them! They did a great job for us.
Chuck BarringerChuck Barringer
15:17 18 Jun 22
Premier Roofing was fantastic to work with. Very professional company to do business with. Crew showed up on time, worked until the job was complete. When they were all done they did an excellent job cleaning up. Besides a new roof, you'd never know they were there! Definitely would do business with Premier Roofing again! Absolutely love our new roof!Chuck Barringer
Sean TSean T
11:44 28 May 22
Called for an estimate on having our roof replaced. Rick came out in a few days, was very professional and had a very thorough estimate ready quickly. The price was great especially given today's economy and compared to other estimates that we'd gotten. High quality materials were delivered, the crew showed up on time and our new roof was installed in one day (a very long day for the roofers). The roofers worked hard and did a great job including clean-up. Couldn't be happier.
Tracy Farnham-KuceraTracy Farnham-Kucera
13:26 14 Apr 22
We replaced a shingle roof with a metal one from Premier. They did a great job of installing, and inspecting the roof decking. Their clean up was amazing! They made sure that the area was pristine! The crew was friendly and worked rather than chatting their time away. The new metal roof was on in no time. We were informed of areas that needed additional tlc and they were able to take care of it. Overall a good experience with the installation.In regard to the sales crew, we had our first salesperson no show, and I had to call and find that out. The second one, who was able to come the next day, did a great job with the estimate. The concern was the follow through communication. Things that he stated he would call me about the next day, I ended up calling several days later to get the answers. He was good at communicating when the crew was on the job and questions needed answered.The office staff was phenomenal!! They were responsive to questions and kept us informed of changes regarding crew arrival time.
Erin FahrenbachErin Fahrenbach
12:47 29 Dec 21
We needed our roof done in a timely manner so that we could proceed with the sale of our home. Premier was incredibly responsive, got someone out quickly to do an estimate and even with Covid shipping and product issues others are having, they were done with the job within 10 days from when we gave them our deposit! The crew that came to do the roof was quick, efficient, and neat. They were done in just a matter of hours! The new roof is beautiful and will last for the new owners!
Brooke GrabowskiBrooke Grabowski
23:12 21 Dec 21
They recently put a metal roof on our cabin in Walton! They did a great job. They were neat, clean, prompt and fairly priced. They finished the job in one day like they said they would! Great work, thank you!!! Especially to Adam who was also responsive to all phone calls
Katherine BalboraKatherine Balbora
14:49 15 Dec 21
Working with Premier Roofing was an amazing experience, from the first call with the office to Adam coming out to my house to the finished roof! Everything was so smooth and efficient. I would recommend these guys to ANYONE that needs a roof!
Stacey HarkeyStacey Harkey
14:21 01 Nov 21
I had a great experience with Premier Roofing. Adam is the best! He explained everything and answered all of my questions. The crew was able to install a new roof on my house and garage in about a day and a half. They were really nice and professional. My new roofs look great and the price was good too. I went with the basic black option. Because the material is a little reflective, the black looks a bit more like charcoal than a true black, which is perfect for me.
Lucinda BrydonLucinda Brydon
15:56 27 Sep 21
Came in with the best quote. Many options with roofing materials. Did exactly what they said they would do. Friendly, hard-working crew. Good communication from supervisory staff. Left everything tidy. Pleased with new roof and gutters.
Sarah PotterSarah Potter
20:01 22 Jun 24
I have hired them to do two roofs. One a commercial and one home property. The commercial roof came out very nice. I was not impressed with the cleanup or the workers using the bathroom in the bushes. However overall the roof looks very nice. When I hired them to do my house, there were issues. they said it needed additional plywood and we were quoted 500, I gave the okay and we were then billed 5000. Next we were told that at the top of the roof where there is a bulge, once heated during summer it would lay flat. We have had record highs for weeks now and it's still bulging. The last straw is there was significant water damage to the side of the house they never told us about. There was no way they didn't see it and never told us. I assume they just put plywood over it. Lastly I asked them to go do a quote for our grandma which was supposed to include a discount because this would be the 3rd roof I was hiring them to do. After getting quotes from 2 other places, we were disappointed with Premiers quote. Just don't bother offering a discount if you don't want to give one. Not impressed at all. Going with another company and have serious regrets over hiring them for our roof.
Laurel JLaurel J
01:01 22 Jun 24
I ended up using a different company. With an active leak in my roof (in Norwich) I reached out to Premier knowing them to be a local business. We set up an appointment but the day of I got a text asking to do a remote viewing with an in person follow up the next week. I reluctantly agreed.What I got was a text 3 days later asking me to confirm the satellite images were of the correct house. Meanwhile....roof actively leaking. I confirmed accuracy of the pictures and a few hours later got a quote that stated deteriorated wood and roofing accessories not included and a "call me with questions" text but no plan to reschedule coming to see it in person. The flippant salesman didn't leave me feeling confident in the company or the work they'd be doing.On the other hand, Erie Home came from Syracuse the day after I called them, gave me quotes INCLUDING all of the anticipated deteriorated wood, and roofing accessories, solidified financing and scheduled my installation at my dining room table. The estimate was larger but ACCURATE. I wasnt afraid I'd have half my roof torn off only to find out the additional bill for wood and accessories was unmanageable. My roof was completed very quickly after!@SP
Paul IgnatowskiPaul Ignatowski
15:57 14 Jun 24
Premier roofing did a awesome job from start to finish. Kai nailed the estimate, made me feel confident Meghan responded to all of our calls, questions promptly, and professionally. Was amazed how fast they completed the job and how awesome our new roof looks. I was not able to be there for the roof installation because of my work schedule so I was a little worried, all those worries went away when I got home that evening and the crew was working diligently and professionally and they even worked into the dark to clean up yard. Neighbors commented on what nice job they were doing. I will recommend Premier roofing to everyone I know that needs a roof. Great service great price!!! Thanks Premier
Nicole HammonNicole Hammon
16:11 12 Jun 24
From start to finish they did a beautiful job! Their estimate representative Kai was extremely friendly, knowledgeable, and honest. We were lucky enough that with only one layer of shingles on our roof we did not need an entire tear off but the roof did need to be completely repaired. They were honest at the shingles that we had on hand were good and could be used for the job. Between the estimate and the actual roof repair was less than a week and the actual repair only took one day! The job looks beautiful and I have peace of mind that during the next big storm I roof will not leak! It was also such a great relief that they offer financing for us that cannot afford a repair so big out of pocket. Their office representative Megan was also so very friendly and helpful throughout the whole process! I'm very happy that we went with premier roofing!
Martha DrewMartha Drew
11:17 09 Jun 24
We would recommend Premier Roofing to anyone, and especially Adil, who steered us in the right direction on our project. His honesty and integrity were obvious to us and everything he told us turned out to be true. The whole crew worked together as professionals. They worked on my 200 year old house as if it was a swiss watch, everything to perfection. We were amazed that they called on a Friday afternoon (holiday weekend) and the roof was completely finished Sunday night. Also, Megan and Audrey were most helpful with the details. We are 100% satisfied.
Joanne RomeroJoanne Romero
02:00 31 May 24
I found Premier Roofing to be a very sophisticated, well oiled running machine. Everyone from the initial sales person who conducted the first on site visit to the construction crew, and to management were incredibly friendly and responsive to all my questions and concerns. They even provided aerial footage of the new roof construction and completion for us. These days it is hard to find such quality workmanship as that provided by Premier. Thank you Premier Roofing, and a special thanks to Ethan for working out the snow shields question for us!
Ryan HaleyRyan Haley
12:04 30 May 24
I highly recommend Premier; they do outstanding work. We had a multi-component job: 3 layers of old roofing to tear off, decommissioned chimney stack to drop, and the need for new gutters. Premier was able to make all that happen and the job was completed quickly, cleanly, and professionally. The new roof looks amazing. I'd especially like to thank Adil who worked with us to keep things within our budget, explained everything clearly, and was always available when we had questions. Thank you Premier!
Patti OlmsteadPatti Olmstead
23:53 18 May 24
Premier met every expectation, plus they went beyond with no additional charges, all in one day, leaving everything spotless. I couldn't be more impressed.
Saqib KamiliSaqib Kamili
16:38 16 May 24
Rick OzerRick Ozer
16:27 16 May 24
Rosanne MonroeRosanne Monroe
20:20 15 May 24
Adam, the Carpenter, was very skilled in his profession as he finished the interior work framing the skylights. Adam's communication with us was very timely and succinct. He was very professional and courteous and the job was completed in less time than we expected. I was not here when the roofers were working on the project but my husband would state that they were very professional, efficient and hardworking.
James Patrick CummingsJames Patrick Cummings
10:37 11 May 24
Premier roofing is an excellent company. My experience with them was definitely 5-star. Very professional, on-time, reliable, and reasonably priced. They also back their work, as I had a piece of skylight flashing come loose nearly a year after Premier installed a metal roof on my house, and they sent a roof technician within a week to make the repair.The repair technician Adam, very polite, respectful, very professional, and very efficient.Thanks Adam, and Premier Roofing!James Patrick
Adil ZamanAdil Zaman
01:42 09 May 24
George DeKornfeldGeorge DeKornfeld
21:11 03 May 24
Premier was recommended to me by a friend and neighbor so after some serious storm damage, I gave them a shout. Their rep, Adil Z. came out to take a look-see and to provide me with an estimate. Adil is extremely professional, extremely knowledgeable, and an all-around nice guy. I opted to switch from shingle to a Hunter Green metal roof, after Adil went through the pros and cons for both roof types. On May 1st, 2024, I received a phone call from Premier asking if it was OK for them to start the project on the 2nd to which I readily agreed, the materials having already been delivered a few days prior. I agreed, and at 7:30 in the morning, an army of workers arrived, and these guys are the "Energizer Bunnies" of the roofing world. I got exhausted just by watching them do their thing, which included stripping several layers of shingles and replacing some of the plywood support structure! They worked right into dusk and voila, the project was completed. The roof looks fabulous, and the grounds were cleaned spotless (better than before they started lol) I rarely do this, but I called Adil to compliment the company on their work ethic and results. Next, they will be replacing my gutters, and I won't even bother to shop around (why mess with success?). Clearly, I can't say enough good things about Premier Roofing and recommend them without a hint of reservation. And just for the record, this review is neither solicited nor compensated to me in any shape or form. 5 Stars (more like 100) and A+++++++!
Treezy GeezyTreezy Geezy
12:09 26 Apr 24
They did my mother's roof a year and a half ago. she is ALREADY having leaks.. I would stay away from this company with with everything you have. thankfully it has currently been fixed by another company. Just wanted people to be aware.
Rob ARob A
11:13 27 Mar 24
Absolute pleasure dealing with Premier roofing. Right from the start, returning phone calls and dealing with any issues that came up. They always did the right thing. They took extra steps to make sure our roof got put on in February. (Clearing snow days before)As far as workmanship they roof came out beautifully. They were done in a few days.Even down to the last day they came through and cleaned up. Job site was spotless when they left.Being in the building trades myself I have high expectations. They paid attention to detail and the end result shows how much they care.Thank you to Premier Roofing.
Stefan CzapskyStefan Czapsky
21:05 23 Feb 24
I am 100% satisfied with my Premier Roofing experience. My 3 story 140 year old barn needed substantial rafter and purlin repair in addition to a metal roof replacement. The work was done meticulously, keeping the interior Post and Beam construction intact. The exterior Panel - Loc Plus 26 gauge metal roof is beautiful and completely boasts the look of a classic Upstate NY Barn. I plan to use Premiere for future projects.
Amy & josh MowerAmy & josh Mower
02:59 17 Feb 24
They not only cleaned up every night, they even made sure all nails and screws were picked up. They picked up all the trash, even after it was done, they did the same thing.
Carmen RodriguezCarmen Rodriguez
16:29 31 Jan 24
Well I have to say I would highly recommend getting your roof done by Premier as the crews are very knowledgeable and professional in their work. Any issues or concerns I had were addressed and taken care of to my satisfaction. The roof was also done in a very timely manner and very happy with it!! And a Great big Thank you to Alex 😊
Safa SSafa S
14:31 28 Jan 24
For my surprise the whole project turned out to be awesome…!!! IAM LOVING IT..!! One stop solution for all your roofing needs ..!! Highly recommend them..!!
Sreenag KunaSreenag Kuna
08:10 28 Jan 24
"I've used 'Premier Roofing for both repairs and a full roof replacement. The team is highly professional, transparent, and the quality of their work is outstanding. They took the time to explain the process, provided a detailed estimate, and completed the job on time. I highly recommend Premier Roofing for any roofing needs!"
Scott BarkleyScott Barkley
20:00 30 Nov 23
It was a pleasure working with everyone I was in contact with at Premier Roofing from start to finish. Everyone was extremely professional, took the time to answer my questions, and completed the roof in the time frame promised. I highly recommend using them for any roofing needs you may have.
Jake RhodesJake Rhodes
21:08 12 Nov 23
We hired Premier Roofing to replace the roof on the extension of our house as well as replace the flashing on two sections of the chimney.The problems began when the subcontractors used by Premier Roofing reversed into our garage, causing significant damage to the siding. At no point during the day did they inform us of this despite the fact I was at home that day. They then attempted to patch the damage without our consent.We only knew of this because my wife arrived home and saw the damage done. We called Premier Roofing who accepted fault and said they'd send Adam out to check the damage.We were also unhappy with the job the subcontractors had done with the flashing as we believe it looked shoddy and unprofessional. The brick work was cut in too far, the flashing was poorly cut, there was silicone smeared over the chimney stack, the silicone around the flashing had visible gaps in it and there are areas of the white flashing where red brick dust had been siliconed over – causing it to look dirty.Adam arrived and told us the flashing looked fine to him (look at the pictures in this review to judge for yourself) but we could talk to the main office if we insisted on getting it replaced. The repair work to the outside of the garage looked okay to us so we agreed to let it slide.Premier Roofing agreed to replace the flashing and said they'd send Adam out to replace it the following week. A day before he was due to replace the flashing, Premier Roofing called and said he was “out of town”. Rather than send anyone else out to replace the flashing, they offered us $150 to forget about it. We said we'd think about it but weren't happy with the outcome.The next morning I also discovered that a beam that holds the garage door had cracked. This beam was in line with where the subcontractor's van had crashed into the garage. At that point we asked Premier Roofing for their insurance details so we could file a claim for repairs to the garage.As it turned out, the subcontractor didn't have commercial vehicle insurance at all so we were unable to file a claim against them. So we had to call Premier Roofing again and ask for them to cover the damage to the garage and replace the flashing as $150 wasn't going to cut it.We received a quote from another roofing company and sent it over. Premier Roofing eventually sent a contract to us that agreed to pay this amount but only if we signed a non-disclosure clause (specifically mentioning negative online reviews) and waived them of all liability. We didn't think it was fair that we should have our silence bought merely for the value of the damage caused and the poor work that needed to be replaced so we refused.We informed them that we'd take them to small claim's court unless they paid for the damages without the non-disclosure clause and liability waiver attached.Rick Ozer, the owner of Premier Roofing, then sent us an email that explained the subcontractor had made a mistake and that's what liability insurance was for. When we wrote back that his subcontractor didn't have the proper insurance and that was a major part of the problem we didn't get another response – although they did finally deduct the damages from our final bill.The entire ordeal took months to deal with and we don't feel like Premier Roofing dealt with it in a professional manner. We had other issues with them and their subcontractor during this process but there's not enough space to mention them all here.We can't recommend Premier Roofing after our experience with them and hope to never have to deal with them again.
Patrick WestPatrick West
19:10 07 Nov 23
Premier Roofing is fast, efficient, and professional. Got a quote in one day. The roof was completed just about 3 weeks after the quote. I am quite happy with the results. It looks great! The installation crew was on-time and fast. They were in and out in one day. Everything was cleaned up nicely. A very good crew. Special thanks to Mo for the fast and professional quote.
JenJen
20:20 06 Nov 23
Extremely professional , well priced and excellent clean up .
Spencer BergenSpencer Bergen
19:59 19 Oct 23
Premier was able to install my roof in less than a day and a half, and all at a reasonable and competitive price. I was also able to work with the contractor on site to install a skylight to my dimensions. Happy with my experience.
Theresa SullivanTheresa Sullivan
13:00 06 Oct 23
Quite frankly, I am in awe over my experience with Premier Roofing & Remodeling. The speed, efficiency and quality of work is truly exceptional.The thought of replacing a roof made me nervous but Kevin Green and Audrey Terry were super helpful and patient. The crew was fast, systematic and skillful.Truly wonderful experience !
Oliver NewcombOliver Newcomb
18:28 25 Sep 23
This entire experience was so easy and fast. Everyone from the desk workers to the foreman were super nice. The roofers were super fast and I never once saw them slaking off. Turns out my roof had A LOT of dry rot but replacing all the plywood and boards barely slowed them down.
Keith HockenbeckKeith Hockenbeck
18:22 07 Aug 23
From initial phone call to finished product, a great experience. Very professional operation and responsive communications. A customized quote in a binder produced on-site in his truck by the estimator (Kevin)? Who does that?!? A mailed thank you card for the order? Who does that?!? Premier did both BTW.I am *very* happy with the price, quality of material, and work crew. They did the whole job on my barn in one day; cleaned up afterward and wouldn't even know they were there (except for my beautiful new roof). If you appreciate working with a first-class operation, this is the outfit to call. Exceeded my expectations.
Dennis StewartDennis Stewart
17:54 31 Jul 23
Everything was quick and seamless from start to finish. Always kept in contact throughout the entire process. Always able to talk to someone when I had questions about anything. Everyone was extremely professional, pleasant and helpful. They have tons of options, but we never felt pressured or pushed into anything we didn’t want or need. Roof was done in a day once the materials were delivered. Very happy we chose them over another company/person to do the job.
Rita BrucknerRita Bruckner
15:47 31 Jul 23
These people are awesome. Most respectful crew. And Meghan and Mo from Preimer Roofing are the best. Very helpful and also kept me in the loop all way. Would definitely recommend them to anyone needing a new roof. I tickled pink with my job. Can’t wait to get the round part done. Thank you both and the crew. Job well done
Martin KilmerMartin Kilmer
15:19 28 Jul 23
The new roof looks incredible. The crew (8 of them) were very professional and meticulous while installing and cleaning up after the job. I would recommend they to anyone.
Leslie HymanLeslie Hyman
15:03 28 Jul 23
After 6 estimates and study of the product and ability to handle my Structures needs, the choice was easy. Kevin's evaluation of the roof, attic, garage, overhangs and an estimate that was clear.The drone footage was a great assist. The Village Code Office made it clear no roof over allowed.The trepidations of metal are gone. Great look and product.The crew was exceptional and addressed concerns with great professionalism from clean up thru special need.The communications with Meghan and the Office staff greatly assisted in color and product selection.
Susan KenyonSusan Kenyon
11:54 07 Jul 23
This crew did an amazing job on our roof replacement. They showed up early, worked hard, and completed the job in 2 days. The whole crew was friendly, and respectful. They did a great job with the clean-up and didn't leave anything behind. Our roof looks great. Highly recommended.
Anita HarperAnita Harper
13:21 06 Jul 23
Very professional in all aspects from making the appointment for the representative to come see me,checked the roof out. Measured, explained everything to me. ,Set up the time for installation, the guys were right on time,set up tools and went right to work, did a beautiful job. When finished they picked of everything, never k own they had been here except for my new beautiful ,Hunter Green metal roof.Have gotten lots of compliments and always tell them Premier Roofing did the job.amd if you need a a new roof they are the ones to call. I sent 2 customers to you after after my roof was done.. Thank you for a wonderful job.
Shneur GopinShneur Gopin
20:39 12 Jun 23
We had a Terrible experiance with premier.Our Brand new roof and skylights are leaking.We reached out to the manufacturer and contrary to what premier advertises they are not certified installers, which means manufacturer will not warrenty their workmanship.this is in adition to huge damages incurred during instalation.they left the buidling uncovered throughout a series of strong rainstorms leaving our property completly unprotected.All in all a terrible experiance.Would not recomend
Alley WhiteAlley White
23:20 04 Jun 23
I am typing this for my mother who got her roof replaced. The team was very cooperative, nice, respectful and professional through the whole process. It was done quickly with great clean up. Even did some roof repair were needed. Would recommend them to anyone. They also replaced fallen siding from a storm. Gave detailed quotes with pictures and explanations.
Don WilliamsDon Williams
14:58 29 Apr 23
I've got to say they did a great job. They tore off two layers of shingles and replaced several sheets of plywood and installed new shingles. To say they were fast and thorough would be an understatement. They did all of this in one day and the roof looks great. I would definitely recommend Premier roofing to anyone looking for a new roof.
Gray StormGray Storm
19:06 13 Apr 23
This was the 1st time I need to have a roof installed so I wasn't sure what to expect. I called around to several places and most of them couldn't even come look at my roof to give an estimate for months and I had a leak so I needed it done quickly. From the time I called to schedule an appointment for an estimate and spoke with Moe until the roof was finished was nothing but complete professionalism! I am very impressed with how quickly they were able to come out and replace my house roof. It only took them 1 day to replace my house roof and my garage roof! Both look great and now I don't have to worry about it for another 50 years! 🙂 I highly recommend Premier roofing! Cheryl
claire swisloskyclaire swislosky
15:54 15 Nov 22
I would like to thank Rick and his crew for during such a great job. They installed the roof in one day. They were very professional. They cleaned up after themselves and left nothing behind. Thank you again for such a good experience!
Candace RuddCandace Rudd
16:13 05 Nov 22
Responsiveness was impressive. Was hoping for getting on the list for spring. The whole process was complete with appointments setting, estimate , product delivery and completion within5 weeks. Locally owned, efficient and neat. The professional crew showed up and worked the full day on a Saturday to complete the job. So many of this things sound basic and simple but not many contractors deliver this type of service. My roof looks great and I highly recommend Premier roofing
Ruth FairbrotherRuth Fairbrother
11:55 10 Oct 22
Best company I have ever worked with. Stellar customer service; stellar job by the crew. Very fast and efficient! We had a full tear off and roof replacement done and they were amazing through the whole process.
Mark GuardinoMark Guardino
11:09 22 Sep 22
Very satisfied with Premier Roofing from the initial estimate through the final installation. Met with one of the partners who was extremely professional and honest who took the time to go over a few options for me. I decided to opt for a full removal of the existing roof shingles and installation of new asphalt shingles. We also had 4 skylights installed to replace older ones. The job was done in one day by the crew who was supervised by Juan. He was the consumate professional and so very well mannered throughout the project and kept everything moving along. I highly recommend this company to anyone looking for roofing services. Ask for Juan if he is available. He is a gem and will ensure your job is done the way you want it.
Matthew GloverMatthew Glover
00:41 19 Aug 22
This is an excellent roofing company. We’re very pleased with the roof re: quality, value and service. The staff — especially Paulena — was professional and friendly. Everyone — the supply deliverer, the rep who gave the estimate, the crew chief, the crew — got the job done easily. All the details — from confirming the color choice to the clean up after — were done seamlessly. Was simply great work! Thank you.
Peg FullerPeg Fuller
21:31 13 Aug 22
We had a metal roof installed. The crew did a fantastic job. It was so hot out, but they kept on working. We are very happy with how the roof looks. Juan answered any questions we had. I am just waiting on pictures from Juan that he took from above.
Jesse KnappJesse Knapp
10:20 04 Aug 22
Juan and a crew of 7 showed up at 8:15 on a Saturday. They did the whole roof in 1 day. Stripped shingles, removed fiberglass panels from the deck, and replaced 70 sheets of plywood. They installed the new shingles on the house and metal on the deck. At 8:30 that night we had a new roof and a dumpster full of debris. Excellent job and faster than I could have guessed. Call them! They did a great job for us.
Chuck BarringerChuck Barringer
15:17 18 Jun 22
Premier Roofing was fantastic to work with. Very professional company to do business with. Crew showed up on time, worked until the job was complete. When they were all done they did an excellent job cleaning up. Besides a new roof, you'd never know they were there! Definitely would do business with Premier Roofing again! Absolutely love our new roof!Chuck Barringer
Sean TSean T
11:44 28 May 22
Called for an estimate on having our roof replaced. Rick came out in a few days, was very professional and had a very thorough estimate ready quickly. The price was great especially given today's economy and compared to other estimates that we'd gotten. High quality materials were delivered, the crew showed up on time and our new roof was installed in one day (a very long day for the roofers). The roofers worked hard and did a great job including clean-up. Couldn't be happier.
Tracy Farnham-KuceraTracy Farnham-Kucera
13:26 14 Apr 22
We replaced a shingle roof with a metal one from Premier. They did a great job of installing, and inspecting the roof decking. Their clean up was amazing! They made sure that the area was pristine! The crew was friendly and worked rather than chatting their time away. The new metal roof was on in no time. We were informed of areas that needed additional tlc and they were able to take care of it. Overall a good experience with the installation.In regard to the sales crew, we had our first salesperson no show, and I had to call and find that out. The second one, who was able to come the next day, did a great job with the estimate. The concern was the follow through communication. Things that he stated he would call me about the next day, I ended up calling several days later to get the answers. He was good at communicating when the crew was on the job and questions needed answered.The office staff was phenomenal!! They were responsive to questions and kept us informed of changes regarding crew arrival time.
Erin FahrenbachErin Fahrenbach
12:47 29 Dec 21
We needed our roof done in a timely manner so that we could proceed with the sale of our home. Premier was incredibly responsive, got someone out quickly to do an estimate and even with Covid shipping and product issues others are having, they were done with the job within 10 days from when we gave them our deposit! The crew that came to do the roof was quick, efficient, and neat. They were done in just a matter of hours! The new roof is beautiful and will last for the new owners!
Brooke GrabowskiBrooke Grabowski
23:12 21 Dec 21
They recently put a metal roof on our cabin in Walton! They did a great job. They were neat, clean, prompt and fairly priced. They finished the job in one day like they said they would! Great work, thank you!!! Especially to Adam who was also responsive to all phone calls
Katherine BalboraKatherine Balbora
14:49 15 Dec 21
Working with Premier Roofing was an amazing experience, from the first call with the office to Adam coming out to my house to the finished roof! Everything was so smooth and efficient. I would recommend these guys to ANYONE that needs a roof!
Stacey HarkeyStacey Harkey
14:21 01 Nov 21
I had a great experience with Premier Roofing. Adam is the best! He explained everything and answered all of my questions. The crew was able to install a new roof on my house and garage in about a day and a half. They were really nice and professional. My new roofs look great and the price was good too. I went with the basic black option. Because the material is a little reflective, the black looks a bit more like charcoal than a true black, which is perfect for me.
Lucinda BrydonLucinda Brydon
15:56 27 Sep 21
Came in with the best quote. Many options with roofing materials. Did exactly what they said they would do. Friendly, hard-working crew. Good communication from supervisory staff. Left everything tidy. Pleased with new roof and gutters.
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