Effective Date: April 6, 2026
Last Updated: April 6, 2026
1. Agreement to Terms
These Terms and Conditions (“Terms”) govern your use of the website, services, and communications provided by Premier Roofing (“Premier Roofing,” “we,” “us,” or “our”), a roofing and siding contractor serving New York and surrounding areas. By accessing our website, requesting a quote, entering into a service contract, or communicating with us in any form, you agree to be bound by these Terms.
If you do not agree to these Terms, please discontinue use of our website and services immediately. We reserve the right to update these Terms at any time. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms.
2. Scope of Services
Premier Roofing provides residential and commercial roofing, siding, gutters, and related exterior improvement services in New York State and designated service areas. All work is performed pursuant to a written contract or proposal, which, together with these Terms, constitutes the entire agreement between the parties.
We reserve the right to decline any project at our sole discretion. Availability of specific materials, products, or installation methods may vary based on supply, code requirements, manufacturer availability, and project conditions discovered at the time of work.
3. Estimates, Proposals, and Pricing
Written estimates and proposals provided by Premier Roofing are valid for 30 days from the date of issuance unless otherwise stated. Pricing is based on conditions observable at the time of inspection. If unforeseen conditions are discovered during the work – including, but not limited to, rotted decking, damaged sheathing, improper prior installations, or code-required upgrades – we will notify you before proceeding with additional work and provide a written change order for your approval.
All prices are in U.S. dollars. Estimates provided verbally are not binding. Only written, signed proposals constitute a pricing commitment from Premier Roofing.
4. Payment Terms
Payment terms are specified in your individual contract or proposal. Standard payment terms require a deposit at contract signing, with the remaining balance due upon substantial completion of the project unless otherwise agreed in writing. Premier Roofing accepts payment by check, ACH, credit card, and other methods as noted in your proposal.
Late payments may be subject to interest charges at the maximum rate permitted by New York law. If collection action becomes necessary, you agree to pay all reasonable costs of collection, including attorney fees, to the extent permitted by applicable law.
Deposit amounts are non-refundable once materials have been ordered or scheduled labor has been committed on your behalf, except as required by New York Home Improvement Contractor regulations.
5. Home Improvement Contractor Registration
Premier Roofing operates in compliance with New York State and applicable county or municipal home improvement contractor (HIC) registration requirements. Our registration information is available upon request and is displayed on our written contracts as required by law.
In accordance with New York General Business Law Article 36-A, any home improvement contract for work exceeding $500 will be provided in writing, signed by both parties, and will include all material terms prior to the commencement of work.
6. Warranties
Workmanship Warranty
Premier Roofing provides a written workmanship warranty on completed installations. The duration and specific terms of the workmanship warranty are stated in your individual contract. This warranty covers defects arising from our installation work and does not cover damage caused by acts of nature, improper maintenance, third-party modifications, or conditions beyond our reasonable control.
Manufacturer Warranties
Roofing materials and siding products are subject to manufacturer warranties, which are separate from and in addition to our workmanship warranty. We will provide you with applicable manufacturer warranty documentation upon project completion. Manufacturer warranty claims are processed directly with the manufacturer; we will assist where possible, but cannot guarantee manufacturer responsiveness or coverage determinations.
Warranty Exclusions
Warranties do not cover: damage resulting from severe weather events, including wind, hail, ice, or flooding beyond the product’s rated specifications; damage caused by foot traffic or equipment placement on the roof not performed by our team; modifications made by others after project completion; or failure to maintain gutters and drainage systems in a manner that causes water backup.
7. Insurance and Licensing
Premier Roofing maintains general liability insurance and workers’ compensation insurance as required by New York State law. Certificates of insurance are available upon written request prior to commencement of work. You agree not to permit unauthorized persons to access work areas during an active project.
8. Property Access and Site Conditions
By scheduling work with Premier Roofing, you grant our authorized subcontractors and us reasonable access to your property for the purpose of completing the contracted work, including reasonable access to utilities (water, electricity) where needed for project completion. You are responsible for clearing work areas of vehicles, lawn furniture, potted plants, and other movable property prior to the scheduled start date.
We take reasonable precautions to protect landscaping and property adjacent to work areas, but we are not liable for incidental damage to shrubs, grass, or other landscaping that is an ordinary consequence of roofing or siding work, such as minor debris impact. Significant property damage attributable to our negligence will be addressed through our liability insurance carrier.
9. Permits and Code Compliance
Premier Roofing will obtain required building permits for projects that require them, unless the contract specifies otherwise. Permit fees are the property owner’s responsibility and will be included in the project proposal. We will comply with all applicable building codes, zoning requirements, and manufacturer installation specifications.
Any work required by inspecting authorities beyond the original scope of the contract will be documented as a change order and requires your written approval before proceeding.
10. Limitation of Liability
To the fullest extent permitted by New York law, Premier Roofing’s total liability for any claim arising from or related to our services shall not exceed the total amount paid by you for the specific project giving rise to the claim. In no event shall we be liable for indirect, consequential, incidental, or punitive damages.
This limitation does not apply to damages arising from our gross negligence, intentional misconduct, or as otherwise prohibited by applicable law.
11. Dispute Resolution
We prefer to resolve disputes informally. If you have a concern about our work or services, please contact us in writing at the address or email provided in your contract. We will make reasonable efforts to respond to and resolve the matter within 14 business days.
These Terms are governed by the laws of the State of New York. Any legal action arising from these Terms or our services shall be brought exclusively in the state or federal courts located in the county where the project was performed, and you consent to the personal jurisdiction of those courts.
12. Subcontractors
Premier Roofing may engage licensed and insured subcontractors to perform portions of the project work. All subcontractors used by Premier Roofing are required to carry appropriate insurance and to meet our quality standards. We remain responsible to you for all contracted work, regardless of whether it is performed by our employees or subcontractors.
13. Communications and SMS Text Messaging
By providing your mobile phone number to Premier Roofing and consenting to receive communications from us, you agree to receive SMS text messages. These messages may include appointment confirmations, project updates, promotional offers, and general company communications.
SMS Opt-In and Opt-Out
Your participation in SMS communications is entirely voluntary. Message & data rates may apply, depending on your mobile carrier and plan. Messaging frequency may vary based on your project status and preferences.
To opt out of SMS messages at any time, reply STOP to any message you receive from us. Once you reply STOP, you will receive a final confirmation message and will not receive further SMS communications unless you resubscribe.
To request assistance or information about our SMS program, reply HELP to any message from us, or contact us directly at the email or phone number listed in your contract.
Premier Roofing Systems does not sell, transfer, or share your mobile phone number or SMS opt-in data with third parties for their marketing purposes. For more information on how we handle your personal information, please see Section 14 below.
Supported carriers include, but are not limited to, AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, U.S. Cellular, and MetroPCS. Carrier support may vary.
14. Privacy and Personal Information
Premier Roofing collects personal information, including your name, address, phone number, email address, and project details, for the purpose of providing our services, communicating with you about your project, and, with your permission, sending you information about our services and promotions.
We do not sell your personal information to third parties. We may share information with subcontractors, suppliers, and service providers as necessary to complete your project. We maintain reasonable administrative and technical safeguards to protect your information.
To request deletion or correction of your personal data, or to opt out of marketing communications, contact us in writing at the address provided in your contract.
15. Website Use
Our website is provided for informational purposes. While we make reasonable efforts to keep information current and accurate, we do not warrant that website content is error-free, complete, or up to date. Photos displayed on our website may not represent the specific materials or finishes available for your project.
You agree not to use our website for any unlawful purpose, to attempt to gain unauthorized access to any part of our systems, or to transmit malicious code or content. We reserve the right to restrict access to our website at any time without notice.
16. Intellectual Property
All content on the Premier Roofing website, including text, images, logos, and graphics, is the property of Premier Roofing or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use our content for commercial purposes without our prior written consent.
17. Force Majeure
Premier Roofing shall not be liable for delays or failure to perform caused by circumstances beyond our reasonable control, including but not limited to severe weather, natural disasters, supply chain disruptions, labor shortages, government actions, or material unavailability. We will notify you promptly of any such delay and will resume performance as soon as reasonably practicable.
18. Cancellation and Project Termination
You may cancel a scheduled project in writing prior to the start of work. Cancellations made after materials have been ordered or within 72 hours of a scheduled start date may be subject to cancellation fees as specified in your contract, reflecting actual costs incurred. Cancellations of contracts covered by New York Home Improvement Contractor regulations are subject to any applicable statutory rescission rights.
Premier Roofing reserves the right to terminate a project if site conditions present safety hazards that cannot be reasonably mitigated, if payment obligations are not met, or if the working relationship becomes untenable due to documented interference or unreasonable conditions imposed by the property owner.
19. Entire Agreement
These Terms, together with your signed proposal or contract, constitute the entire agreement between you and Premier Roofing with respect to the subject matter herein and supersede all prior communications, representations, or agreements, whether oral or written. No modification of these Terms is binding unless made in writing and signed by an authorized representative of Premier Roofing.
20. Contact Information
If you have questions about these Terms and Conditions, please contact us:
Premier Roofing
New York
Website: www.premierroofingsystems.com
For SMS support, reply HELP to any text message from us or reach out through the contact information above.